top of page

Trust & Safety

We built GarageSpace to be safe by default—verified people, secure payments, clear rules, and fast help when you need it.

Questions? See our Safety FAQ below

Table of Contents

  • Identity Verification

  • Secure Payments

  • Protections

  • Listing Vetting

  • Safety Standards

  • Prohibited Items

  • Disputes & Claims

  • Data & Privacy

Identity Verification

Our Four Pillars of Trust

Verified People

Every member signs up with a verified email and phone. Hosts may also be asked for ID.

Secure Payments

All bookings are cash-free. Payments and deposits run through our trusted processor.

Clear Rules

Every listing includes house rules and approved items. No surprises at move-in.

Fast Help

Need support? Our team responds quickly during active bookings.

Identity Verification

Every GarageSpace member must register with a verified email and phone number.
Hosts may also be asked to upload a photo of their government ID before their listing goes live.
We’re working on enhanced verification options to make GarageSpace even more secure in the future.

Email verification required

Phone number confirmation

Optional ID upload for hosts

Suspicious activity flagged

bottom of page